Zendesk Gather is a customer self-service platform that enables businesses to reduce customer support requests by allowing customers to access helpful information and support from a community-driven knowledge base.
Capture potential customer information for sales follow-up and nurturing.
Record and evaluate employee performance; can be linked to goals and review cycles.
Allow users to request product demos or free trials, signaling strong buying intent.
Conduct inspections during receiving, production, or packaging to ensure standards are met.
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